Allergy Territory Account Specialist – Chicago, IL- South

Novartis•Chicago, IL

4d•$77,000 - $245,700•Remote

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role combines demand generation with strategic account engagement and requires clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is based in the Chicago, Illinois South territory; candidates must reside in the territory or within a reasonable daily commuting distance of 50 miles from its border. The role requires 60–80% travel across a broad geography and driving and/or flying within the territory. Novartis does not offer relocation support or visa sponsorship for this role. The position will be leveled according to experience, with salary ranges varying by level. The posted overall salary range is $119,700–$222,300 per year. Compensation also includes a performance-based cash incentive and, depending on level, potential eligibility for annual equity awards. Eligible U.S.-based employees receive health, life and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; relevant experience in other complex sales environments may also qualify.
A consistent high-performance track record and experience navigating and successfully selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying information to solve problems for key customers.
Demonstrated ethical leadership and ability to promote ethical behavior and compliance with company policies and laws.
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
Territory Account Specialist level: 2+ years of relevant experience in a specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales role within the last five years.
Senior Territory Account Specialist level: 5+ years of relevant experience in a qualifying sector or similarly complex sales role within the last five years.
Executive Territory Account Specialist level: 10+ years of relevant experience in a qualifying sector or similarly complex sales role within the last five years.
For Territory, Senior, and Executive levels, ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Associate level, applicants with limited prior sales experience are encouraged to apply; alternatively, recently separated U.S. military applicants with 4+ years of military service in a leadership capacity qualify under the stated guideline.
For field roles with a dedicated training period, successfully complete initial training, including home study of no more than eight hours per day and 40 hours per week.
Customer-facing employees must comply with customer credentialing requirements, which may require COVID-19 vaccination, subject to applicable law and reasonable accommodations.

Nice To Haves

Experience across therapeutic groups and disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for products with sophisticated pathways.
For Associate level, preferred experience in the two-year Novartis Sales Internship Program.
For Associate level, demonstrated leadership experience in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions to meet customer needs.
Develop a strategic territory plan aligned to shared priorities, using insights and tactics to drive product demand and support improved patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to deliver a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.