Territory Account Manager - North Chicago, IL

Heartflow•North Chicago, IL

1d•Remote

About The Position

Heartflow is a medical technology company focused on improving the diagnosis and management of coronary artery disease. Its AI-driven, non-invasive cardiovascular technology supports clinicians in identifying coronary stenoses, assessing coronary blood flow, and characterizing coronary atherosclerosis. The Territory Account Manager (TAM) represents Heartflow in a designated geographic region and helps customers succeed with its cardiovascular diagnostic technology. The role drives adoption through referring physician networks and supports, educates, and provides solutions to customers to build satisfaction. It is customer-facing, with regular engagement with cardiologists, primary care physicians, nurse practitioners, and other healthcare professionals. The position is based from a home office and involves approximately 20–25% travel. The TAM develops and executes business development plans with strategic accounts, coordinates internal resources and customer programs, and increases use of Heartflow’s cCTA and FFRct clinical pathway. Performance is assessed by strategic-account quota attainment, cCTA growth, and FFRct penetration and case growth compared with baseline. Base compensation is $125,000, with variable/commission compensation bringing total target compensation to $200,000.

Requirements

A four-year degree and at least 5 years of related sales or clinical experience, or a two-year degree and at least 7 years of related sales or clinical experience.
Proven sales skills and a track record of sales achievement.
Ability to quickly learn clinical and technical information and communicate it to customers.
Ability to explain medical technologies to referring physicians and healthcare professionals.
Customer-focused mentality.
Ability to initiate, organize, and complete projects independently.
Strong problem-solving ability, including under pressure.
Strong work ethic and ability to work effectively in a cross-functional team environment.
Ability to work effectively with customers from varied technical and clinical backgrounds.
Excellent verbal and written communication skills and professional etiquette.
Experience with Salesforce.com or a similar CRM.

Nice To Haves

Experience building and supporting strong clinical programs.
Knowledge of cardiac patient pathways and diagnostic technology.
A degree in science, medical, business, marketing, or a technical field.
Prior experience in medical devices, cardiology pharmaceuticals, cardiology radiopharmaceuticals, hospitals, or medical software.
Experience introducing new cardiovascular technologies into hospitals.

Responsibilities

Develop and execute business development plans with key strategic Heartflow accounts and their stakeholders.
Drive growth and adoption of the cCTA and FFRct clinical pathway within assigned accounts.
Coordinate cross-functional collaboration and deploy internal leadership, physician mentors, and other resources to support account programs.
Organize and staff dinner programs, VIP visits, Heartflow CT Pathway roadshows, and referring physician office meetings.
Build and maintain relationships with referring physicians and other key clinical stakeholders.
Educate customers on Heartflow’s value proposition through presentations and discussions with referring physicians.
Promote Heartflow and build customer advocacy.
Develop relationships with administrators, administrative support staff, cardiologists, referring physician practices, hospital marketing, and other strategic personnel to increase pathway awareness, referrals, and adoption.
Coordinate field and headquarters resources to support customers and execute program development plans, sales, marketing, education, and training.
Meet or exceed strategic-account quota and deliver cCTA growth and FFRct penetration and case growth in assigned accounts.