Territory Manager (Philadelphia, PA)

Tandem Diabetes Care•Pennsylvania Remote, PA

2d•$91,900 - $112,300•Hybrid

About The Position

Tandem Diabetes Care is hiring a Territory Manager to identify potential customers and develop business relationships that support sales of the company’s products and services. The role provides account sales support and continuing education to patients, physicians, and clinical educators on the technical use of insulin pump therapy and relevant marketplace considerations. The Territory Manager manages an assigned territory to meet or exceed company goals, builds relationships with healthcare professionals, promotes Tandem’s products and market differentiation, and creates strategic short- and long-term territory plans. The position also provides product information directly to consumers, maintains customer and territory records, collaborates with customer sales support, and handles sales reporting, expenses, equipment, and required training and compliance responsibilities. This is a hybrid position for candidates in the Philadelphia, Pennsylvania area. Equipment is provided, and training takes place in person and remotely. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. EST. The role requires travel of at least 80% within the assigned territory and work from a remote home office.

Requirements

Ability to relate effectively with patients, referral sources, and healthcare professionals.
Demonstrated ability to communicate effectively with customers to resolve issues and answer questions according to company protocols and requirements.
Ability to assert ideas and persuade others by evaluating and presenting relevant information.
Skill in promoting team cooperation and commitment to team success.
Ability to work in a fast-paced, changing market and treat change as an opportunity to improve business performance.
Proficiency in Microsoft Office Suite and internet use, with familiarity with CRM software.
Ability to travel at least 80% in the assigned territory and work from a remote home office.
Valid driver’s license, required auto insurance, and a good driving record, per company policy.
BS/BA degree or equivalent combination of education and applicable job experience.
At least 3 years of related industry sales experience.

Nice To Haves

Related industry sales experience in diabetes, endocrinology, insulin infusion pumps, or managed care.

Responsibilities

Identify potential customers and develop business relationships to facilitate sales of Tandem Diabetes Care products and services.
Use sales expertise to provide account support and continuing education to patients, physicians, and clinical educators on insulin pump therapy.
Ensure the territory meets or exceeds goals established by management.
Use available tools and resources to identify leads and assess whether prospecting criteria are met.
Present information to healthcare professionals to encourage appropriate recommendations or prescriptions of Tandem products and services.
Create value for healthcare professionals by differentiating Tandem products and services.
Educate prospects and customers about industry and healthcare trends, web-based solutions, Tandem products and services, therapy outcomes, and population health management issues.
Establish and maintain professional relationships with healthcare professionals.
Promote Tandem’s market position and differentiation from competitors.
Lead strategic business planning, including forecasting and developing short- and long-term territory goals and objectives.
Provide product and service information directly to consumers and end users at health fairs, conventions, and promotions.
Attend and participate in corporate sales training, meetings, conventions, and symposia as assigned.
Keep customer relationship management software records updated for business dealings in the assigned territory.
Collaborate with Customer Sales Support Specialists to address pre- and post-sales order issues and sales lead inquiries.
Maintain company property, equipment, records, selling aids, and samples according to company policies.
Establish and maintain a territory call cycle that minimizes administrative time and maximizes customer-facing time and effort.
Prepare weekly and monthly sales reports as requested and by required deadlines.
Manage expenses within company guidelines and submit expense reports on time.
Complete the required training plan before assuming job responsibilities.
Perform work in compliance with company policies, including privacy/HIPAA, regulatory, legal, and safety requirements.
Complete other assignments as directed by Sales Management.