Territory Account Manager - Philadelphia North

GSK•Scranton, PA

7d•Remote

About The Position

ViiV Healthcare is seeking an experienced, results-driven specialty sales professional for its long-acting HIV prevention and treatment sales team. The Territory Account Manager will work with healthcare professionals (HCPs) to support adoption of a new approach to HIV treatment, deliver sales and account service, and advance ViiV Healthcare’s mission. The role requires thriving in a fast-paced, complex launch environment, adapting to change, partnering across functions, and developing strategic business plans with measurable objectives aligned to territory and account goals. Success includes working within an integrated account management framework to establish and deliver a buy-and-bill treatment model. The Territory Account Manager identifies and develops business opportunities, understands customer needs and account challenges, and uses data, market expertise, and business acumen to prioritize prospects. The role coordinates with internal partners to provide an integrated customer experience, builds relationships with influential customers and thought leaders, and delivers customer service and execution plans that meet performance objectives. The position also requires adherence to compliance and regulatory guidelines and conduct consistent with ViiV Healthcare’s values.

Requirements

BA/BS degree.
At least 5 years of pharmaceutical sales experience.
At least 3 years of specialty sales experience.
Ability to travel domestically as necessary, potentially overnight, with the majority of time spent in market.
Valid driver's license.

Nice To Haves

Degree in Business, Marketing, or Life Sciences.
Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
Experience influencing and collaborating cross-functionally in a matrixed environment.
Excellent written and oral communication skills.
Successful sales experience in complex market access coverage situations.
Experience working with HCPs to procure, manage, and administer cold-chain treatment products.
Knowledge of HIV treatment and/or prevention markets.
Spanish bilingual ability; preferred but not required.
Experience partnering cross-functionally within an integrated account team model that includes multiple field-based team members.

Responsibilities

Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment.
Engage HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts.
Use data analytics, business acumen, and market expertise to identify high-priority prospects.
Prepare and execute business plans tailored to each customer’s needs and designed to help HCPs scale their treatment model to reach more patients.
Coordinate and partner with cross-functional colleagues, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
Maintain a portfolio-based selling mindset and close internal communication loops to provide customers with a cohesive, integrated ViiV experience.
Anticipate and address HCP problems, needs, and requests through proactive customer service.
Deliver and adapt execution plans to achieve performance goals and objectives using KPIs, successful practices, and business problem-solving.
Develop and foster relationships with influential customers and thought leaders.
Act consistently with ViiV’s culture, expectations, and values.
Embrace ambiguity in a launch environment and treat setbacks as opportunities to learn and grow.
Escalate issues and risks when needed and speak up.
Understand and follow compliance and regulatory guidelines.