About The Position

The Territory Account Manager retains and monitors existing Associated Pathologists, P.C. clients by ensuring client satisfaction, improving communication between pathologists and clients, identifying and resolving problems, building client loyalty, and delivering the highest possible level of service. The role also supports retention of current business, increased market share, successful implementation of company payor contracts, and generation of new business. The Account Manager serves as the contact for client concerns and as a liaison to communicate and resolve problems. The position requires adherence to industry security practices, regulatory guidelines, the Corporate Compliance Program, and company policies—including Privacy and Security policies—to protect protected health information and other sensitive company data.

Requirements

  • B.S., B.A., or equivalent experience.
  • Valid driver's license and excellent driving record.
  • Proven track record of success in sales.

Nice To Haves

  • Two years of medical sales experience preferred.

Responsibilities

  • Assist in retaining current business, increasing market share, and successfully implementing company payor contracts.
  • Serve as the contact person for client concerns and liaise between the client and the appropriate communicator to resolve problems.
  • Identify and assist in resolving unsubstantiated ideas regarding payor contracts.
  • Conduct client surveys and analyses to determine the percentage of market business served.
  • Distribute marketing and patient education literature.
  • Assist in generating new business.
  • Perform job responsibilities in alignment with industry security practices and regulatory guidelines to protect protected health information and other sensitive company data.
  • Abide by the Corporate Compliance Program and corporate policies, including Privacy and Security policies.
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