Terminal Manager

Saia•Sherman, TX

About The Position

The Terminal Manager manages and controls freight operations at a local terminal, assigning responsibilities and directing personnel to support efficient terminal operations. The role oversees employee activities, resolves complaints and discrepancies, interviews and selects candidates, and coaches employees. It also enforces organizational policies, procedures, and government regulations; reviews financial and operational reports to identify trends and improve profitability; monitors operational processes; and collaborates with cross-functional teams on reporting needs. The position is primarily office-based, with frequent time in dock and yard areas. It requires extended hours when business needs dictate, potentially including nights, weekends, and holidays, and flexibility to respond to operational issues outside standard business hours. Occasional travel between company facilities and motor vehicle operation may be required. The work environment includes seasonal weather, loud noise, dust, and moving equipment.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Ability to read, write, communicate, and comprehend English to perform job tasks, understand instructions and regulations, respond to inquiries, and complete required documents and reports.
Ability to work extended hours, including nights, weekends, or holidays, as business needs dictate.
Ability to respond to operational issues outside standard business hours.
Ability to sit, stand, and walk for extended periods; climb stairs; move between dock and office areas; and bend, stoop, and reach as needed.
Ability to occasionally assist with loading and unloading freight and lift, carry, or move materials weighing up to 100 pounds.
Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
Ability to navigate dock and yard areas safely and, when needed, operate a motor vehicle.

Nice To Haves

Bachelor’s degree in business or a related field.
At least 5 years of terminal operations experience.
Proficiency in Microsoft Office and transportation management applications.

Responsibilities

Manage and coordinate terminal employee activities to provide effective and efficient operations.
Investigate and resolve complaints and discrepancies.
Interview and select candidates and coach employees.
Enforce organizational policies, procedures, and government regulations.
Analyze and review financial and operational reports to determine trends and increase profitability.
Monitor and improve operational processes to enhance efficiency.
Collaborate with cross-functional teams to align and review reporting needs.
Comply with company and regulatory safety policies and procedures.