Terminal Manager

Saia•Pasco, WA

About The Position

The Terminal Manager manages and controls freight operations at a local terminal, assigning responsibilities and directing personnel to keep operations efficient. The role coordinates employees, resolves complaints and discrepancies, hires and coaches employees, enforces company policies and government regulations, and reviews financial and operational information to improve profitability and efficiency. It also collaborates with cross-functional teams on reporting needs. The position is primarily office-based, with frequent work in dock and yard areas. It involves exposure to seasonal weather, loud noise, dust, and moving equipment. The manager may work extended hours, including nights, weekends, or holidays, and must respond to operational issues outside standard business hours. Occasional travel between company facilities may be required. The stated annual salary range is $85,600 to $107,000, based on experience. The position is bonus eligible.

Requirements

Be at least 18 years of age.
Have a high school diploma or GED.
Be authorized to work in the United States.
Be able to read, write, communicate, and comprehend English to perform job tasks, including communicating with coworkers, customers, management, and government representatives; understanding instructions and regulations; and completing required documents, reports, and records.
Be able to sit, stand, and walk for extended periods; climb stairs; move between dock and office areas; and safely navigate the dock and yard, including bending, stooping, reaching, and stepping onto and off equipment.
Be able to occasionally assist with loading and unloading freight and lift, carry, or move materials up to 100 pounds.
Have adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
Be able to work extended hours, including nights, weekends, or holidays, and respond to operational issues outside standard business hours.
Be able to occasionally travel between company facilities and operate a motor vehicle.

Nice To Haves

Bachelor’s degree in business or a related field.
At least 5 years of terminal operations experience.
Proficiency in Microsoft Office and transportation management applications.

Responsibilities

Manage and coordinate terminal employee activities to support effective and efficient operations.
Investigate and resolve complaints and discrepancies.
Interview and select candidates, and coach employees.
Enforce organizational policies, procedures, and government regulations.
Analyze and review financial and operational reports to identify trends and increase profitability.
Monitor and improve operational processes to enhance efficiency.
Collaborate with cross-functional teams to align and review reporting needs.
Comply consistently with company and regulatory safety policies and procedures.