Terminal Manager

Colonial Group, Inc.•Charlotte, NC

About The Position

The Terminal Manager oversees the full lifecycle of terminal operations, including environmental health and safety, warehousing, production, quality, maintenance, project management, and compliance with applicable federal, state, and local regulations. The role ensures safe, efficient, and productive operations while maintaining high standards of quality, regulatory compliance, and customer service. The manager leads and supports terminal employees and supervisors, coordinates work across operational departments, manages site financial performance and KPIs, and drives continuous improvement. The role also supports audits, employee development, hiring and performance reviews, customer inquiries, maintenance follow-up, and emergency preparedness. Colonial Oil Industries, Inc. is one of the largest independent oil companies in the Southeast and has served the region since 1921. Its network includes ocean terminals in Savannah, Georgia; Charleston, South Carolina; and Jacksonville, Florida, as well as terminals along the Colonial and Plantation Pipeline. Colonial Oil, Inc. is a wholly owned subsidiary of Colonial Group, Inc.

Requirements

High school diploma or GED.
HAZWOPER 24-hour training, including Incident Command.
At least five years of operations experience in the chemical or logistics industry.
At least five years of supervisory or leadership experience.
In-depth knowledge of distribution industry regulations.
Strong organizational, leadership, communication, and problem-solving skills.
Ability to coordinate multiple operational functions while maintaining focus on safety, quality, efficiency, and regulatory compliance.
Ability to work in an industrial terminal environment, including warehouse, production, and outdoor areas.
Ability to stand, walk, and navigate the facility for extended periods; climb stairs and access elevated work areas, platforms, and equipment; and bend, stoop, reach, and move around the facility.
Ability to wear required personal protective equipment, which may include safety footwear, eye protection, hearing protection, hard hats, gloves, and respiratory protection.
Ability to work around varying temperatures, noise, industrial equipment, and chemical products while following safety procedures.
Ability to respond to operational emergencies and participate in emergency response activities within the scope of assigned training and responsibilities.
Eligibility to work in the United States.

Nice To Haves

Bachelor's degree or certification in an industrial field.
Project management skills.

Responsibilities

Oversee terminal operations to ensure safe, accurate, and productive processes.
Empower supervisors and trainers to provide documented employee training, field proficiency testing, and regular check-ins to validate understanding.
Attend and contribute to weekly safety meetings with site employees.
Coordinate collaboration among warehouse, production, dispatch, quality, purchasing, safety, and sales departments.
Assign, track, and follow up on planned and random audits to support operational consistency, efficiency, and regulatory compliance.
Manage one or more Operations Supervisors, depending on site size and complexity.
Facilitate site employee events that promote engagement and a positive work environment.
Conduct government, customer, and private-sector audits and facility tours as required or requested by leadership.
Manage terminal financial performance, including budget commitments and tracking improvements through KPIs.
Maintain operational KPIs and report progress at monthly operations meetings.
Ensure Operations Supervisors monitor inventory accuracy and product quality.
Guide Supervisors on individual development plans for site employees.
Support Supervisors with investigations into accidents, incidents, and performance issues, and with implementing corrective actions.
Lead continuous improvement initiatives in safety, employee development, product quality, operational efficiency, and cost control.
Participate in new-hire interviews and candidate assessments and support the site's employee performance review process.
Assist with customer inquiries about product quality and operational processes.
Follow up on maintenance needs involving critical site infrastructure.
Ensure compliance with applicable state and federal regulations, including DOT, OSHA, and FRA requirements.
Maintain knowledge of emergency response procedures for hazardous material spills involving product transportation and storage.
Ensure personnel are trained in job-related processes and procedures, including product packaging, truck loading, railcar unloading, product storage, safety procedures, and OSHA-required training.
Perform additional duties and special projects as assigned.