Terminal Manager

Saia Inc. • Allentown, PA

10d

About The Position

The Terminal Manager manages and controls freight operations at a local terminal, assigning responsibilities and directing personnel to keep operations efficient. The role coordinates terminal employee activities, resolves complaints and discrepancies, recruits and coaches employees, enforces organizational and regulatory compliance, reviews financial and operational reporting, and improves processes and reporting in collaboration with cross-functional teams.

The position is primarily office-based, with frequent time in dock and yard areas. The role may involve exposure to seasonal weather, noise, dust, and moving equipment. It requires extended periods of sitting, standing, and walking, safe movement around dock and yard areas, and occasional assistance with freight handling, including moving materials up to 100 pounds. Extended or nonstandard hours, occasional travel between company facilities, and operating a motor vehicle may be required based on business needs.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Ability to read, write, communicate, and comprehend English to perform job tasks, including communicating with coworkers, customers, management, and government representatives; understanding instructions and regulations; and completing required documents, reports, and records.
• Ability to sit, stand, and walk for extended periods; climb stairs; move between dock and office areas; and navigate dock and yard areas safely.
• Ability to occasionally assist with loading and unloading freight and to lift, carry, or move materials up to 100 pounds when supporting dock operations.
• Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
• Ability to work extended hours, including nights, weekends, or holidays, and respond to operational issues outside standard business hours as business needs dictate.
• May require occasional travel between company facilities and the ability to operate a motor vehicle.

Nice To Haves

• Bachelor’s degree in business or a related field.
• 5+ years of terminal operations experience.
• Proficiency in Microsoft Office and transportation management applications.

Responsibilities

• Manage and coordinate terminal employee activities to provide effective and efficient operations.
• Investigate and resolve complaints and discrepancies.
• Interview and select candidates and coach employees.
• Enforce compliance with organizational policies, procedures, and government regulations.
• Analyze and review financial and operational reports to identify trends and increase profitability.
• Monitor and improve operational processes to enhance efficiency.
• Collaborate with cross-functional teams to align and review reporting needs.
• Consistently comply with company and regulatory safety policies and procedures.

Benefits

• Competitive compensation and great benefits are mentioned, but specific benefits are not listed.
• The company says it rewards superior employee performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED