Temporary Manager

kate spade new york•Boise, ID

5d•$16 - $25

About The Position

Coach is seeking a Temporary Manager to provide leadership on the sales floor, achieve sales targets, and deliver an exceptional customer experience. The role serves as a Coach Brand Ambassador, supports implementation of company initiatives and full business operations, and maintains a focus on business and personal development. The manager helps create a collaborative, inclusive team environment; monitors sales performance and recommends improvements; supports recruiting, interviewing, training, and performance evaluation; and provides feedback and guidance to help team members achieve their goals. The role also helps execute customer-focused strategies, mentors the team in clienteling, and provides HR and conflict-resolution support to the team and district when the leadership team is absent. The position requires the ability to regularly lift at least 25 pounds, occasionally lift and carry items up to 50 pounds, and climb, bend, kneel, and maneuver around the sales floor and stockroom.

Requirements

At least 1 year of equivalent experience managing in a competitive retail space at the Lead Supervisor level.
Ability to regularly lift at least 25 pounds and occasionally lift and carry product, cartons, props, or fixtures up to 50 pounds.
Ability to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
Represent Coach as a Brand Ambassador by embodying Coach values and increasing brand awareness.
Lead implementation of company initiatives and support full operation of the business.
Maintain a growth mindset for business and personal development initiatives.
Promote trust, integrity, collaboration, fairness, positivity, and inclusion within the store and organization.
Monitor and analyze sales data, identify trends, recommend ways to improve store performance, and implement individualized team development.
Execute forward-planned strategies and leadership initiatives to achieve store goals and KPIs.
Support recruiting, interviewing, performance evaluation, and high-level training as needed.
Provide feedback and guidance to improve individual performance and hold the team accountable for individual and business goals.
Follow and enforce company policies, procedures, and store operational procedures.
Help execute innovative strategies for exceptional experiences for internal and external partners.
Build a customer-centric culture, mentor the team on clienteling, and develop long-term customer relationships to meet business goals.
Provide HR and conflict-resolution support to the team and district in the absence of the leadership team.
Champion company resources that support a healthy work environment for internal customers.