Temporary Manager

Tapestry•Boise, ID

About The Position

The Temporary Manager supports store leadership by maintaining a strong presence on the sales floor, achieving sales targets, and delivering exceptional customer experiences. The role represents Coach and its values, raises brand awareness, leads company initiatives, and supports full store operations. It also promotes business and personal development. The Temporary Manager contributes to store performance by monitoring and analyzing sales data, identifying trends, recommending improvements, and implementing team development. The role supports recruiting, interviewing, performance evaluation, and training; provides feedback and guidance; holds team members accountable; and reinforces company and store policies and procedures. It helps create a collaborative, fair, positive, and inclusive team culture. The position supports customer-focused strategies, mentors team members on clienteling, and builds long-term customer relationships. In the absence of the leadership team, it provides HR and conflict-resolution support to the team and district, and promotes resources that contribute to a healthy work environment.

Requirements

At least 1 year of equivalent experience managing a competitive retail space at the Lead Supervisor level.
Ability to lift at least 25 pounds regularly and up to 50 pounds occasionally.
Ability to climb, bend, kneel, reach, stretch, and maneuver around the sales floor and stockroom.

Responsibilities

Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
Represent Coach values and increase brand awareness.
Lead implementation of company initiatives and support full operation of the business.
Promote business and personal development initiatives.
Build trust, integrity, collaboration, fairness, positivity, and inclusion within the store and organization.
Monitor and analyze sales data, identify trends, and recommend ways to improve store performance.
Implement individualized team development to improve the overall customer experience.
Execute forward-planned strategies to achieve leadership initiatives related to store goals and KPIs.
Support recruiting, interviewing, performance evaluation, and high-level training as needed.
Provide feedback and guidance to improve individual performance and hold the team accountable for individual and business goals.
Adhere to and enforce company policies, procedures, and store operational procedures.
Assist with strategies for exceptional experiences for internal and external partners.
Promote a customer-centric culture and mentor the team on clienteling to build lasting customer relationships and meet business goals.
Provide HR and conflict-resolution support to the team and district when the leadership team is absent.
Promote company resources that support a healthy work environment for internal customers.