Temporary Manager

kate spade new york•Merrimack, NH

23h•$16 - $25

About The Position

The Temporary Manager serves as a Coach Brand Ambassador, providing leadership on the sales floor to achieve sales targets and deliver an exceptional customer experience. The role supports store operations, implements company initiatives, builds brand awareness, and maintains a growth mindset toward business and personal development. The manager helps create a collaborative, inclusive team environment and uses sales data and business insight to recommend improvements and achieve store goals and KPIs. The position supports recruiting, interviewing, performance evaluations, training, employee development, accountability, and compliance with company and store procedures. The role also promotes customer-centered service and clienteling to build long-term customer relationships. In the absence of the leadership team, the manager provides HR and conflict-resolution support to the team and district, and champions company resources that support a healthy work environment.

Requirements

At least 1 year of equivalent experience managing a competitive retail space at the Lead Supervisor level.
Ability to bend, reach, stretch, lift, carry, and move at least 25 pounds; occasionally lift and carry products, cartons, props, or fixtures up to 50 pounds.
Ability to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
Represent Coach values as a Brand Ambassador and increase brand awareness.
Lead implementation of company initiatives and support full business operations.
Maintain a growth mindset toward business and personal development initiatives.
Build trust, maintain integrity, and foster collaboration, fairness, and an inclusive culture within the store and organization.
Monitor and analyze sales data, identify trends, recommend improvements to store performance, and implement individualized team development.
Use business acumen and forward-planned strategies to achieve leadership initiatives for store goals and KPIs.
Support recruiting, interviewing, performance evaluations, and high-level training as needed.
Provide feedback and guidance to improve individual performance and hold the team accountable for individual and business goals.
Follow and enforce company policies, procedures, and store operational procedures.
Help execute innovative strategies for exceptional experiences for internal and external customers and partners.
Promote a customer-centric culture and mentor the team on clienteling strategies to build long-term customer relationships and meet business goals.
Provide HR and conflict-resolution support to the team and district in the absence of the leadership team.
Promote company resources that support a healthy work environment for internal customers.