Temporary Manager

kate spade new york•Pismo Beach, CA

2d•$16 - $25

About The Position

The Temporary Manager provides leadership on the sales floor to achieve sales targets and deliver an exceptional customer experience. As a Coach Brand Ambassador, the manager embodies Coach values and builds brand awareness while leading company initiatives and supporting store operations. The role promotes business and personal growth, collaboration, integrity, and an inclusive team culture. The manager monitors sales performance, identifies trends, recommends improvements, and helps develop team members. Responsibilities also include supporting recruiting, interviewing, performance evaluations, training, feedback, and accountability for individual and business goals. The manager helps deliver customer-focused experiences, mentors clienteling practices, supports customer relationship building, and provides HR and conflict-resolution support to the team and district when leadership is absent. This position requires physical activity including regularly lifting at least 25 pounds and occasionally lifting or carrying up to 50 pounds, as well as climbing, bending, kneeling, reaching, stretching, and maneuvering through the sales floor and stockroom.

Requirements

At least 1 year of equivalent experience managing in a competitive retail environment at the Lead Supervisor level.
Ability to regularly lift at least 25 pounds and occasionally lift or carry product, cartons, props, or fixtures up to 50 pounds.
Ability to climb, bend, kneel, reach, stretch, and maneuver around the sales floor and stockroom.

Responsibilities

Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
Represent Coach as a Brand Ambassador, embodying Coach values and increasing brand awareness.
Lead implementation of company initiatives and support the full operation of the business.
Maintain a growth mindset and support business and personal development initiatives.
Build trust, maintain integrity, and foster collaboration and an inclusive culture within the store and organization.
Monitor and analyze sales data, identify trends, recommend improvements, and support individualized team development.
Execute forward-planned strategies to achieve store goals and KPIs.
Support recruiting, interviewing, performance evaluations, and high-level training as needed.
Provide feedback and guidance to improve individual performance and hold team members accountable for individual and business goals.
Follow and enforce company policies, procedures, and store operational procedures.
Help execute strategies that create exceptional experiences for internal and external customers.
Promote a customer-centric culture and mentor the team on clienteling to build long-term customer relationships and meet business goals.
Provide HR and conflict-resolution support to the team and district when the leadership team is absent.
Promote company resources that support a healthy work environment for internal customers.