Temporary Manager

Tapestry•Pismo Beach, CA

About The Position

The Temporary Manager maintains a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience. The role represents Coach as a Brand Ambassador, leads Company initiatives, supports store operations, and maintains a growth mindset for business and personal development. The manager builds collaborative, inclusive teams and drives results by monitoring sales performance, recommending improvements, supporting recruiting and training, coaching employees, and holding the team accountable to goals and policies. The role also helps create customer-focused experiences, mentors the team in clienteling, and provides HR and conflict-resolution support to the team and district when the leadership team is absent.

Requirements

At least 1 year of equivalent experience managing a competitive retail space at the Lead Supervisor level.
Ability to bend, reach, stretch, lift, carry, and move at least 25 pounds regularly and up to 50 pounds occasionally.
Ability to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
Represent Coach values as a Brand Ambassador and increase brand awareness.
Lead implementation of Company initiatives and support full operation of the business.
Support business and personal development initiatives with a growth mindset.
Build trust, integrity, collaboration, fairness, and inclusion within the store and organization.
Monitor and analyze sales data, identify trends, recommend ways to improve store performance, and support individualized team development.
Use business acumen and forward-planned strategies to achieve leadership initiatives, store goals, and KPIs.
Support recruiting, interviewing, performance evaluation, and high-level training as needed.
Provide feedback and guidance to improve individual performance and hold team members accountable for individual and business goals.
Follow and enforce Company policies, procedures, and store operational procedures.
Help execute strategies for exceptional experiences for internal and external partners.
Promote a customer-centric culture and mentor the team on clienteling to build long-term customer relationships and meet business goals.
Provide HR and conflict-resolution support to the team and district when the leadership team is absent.
Promote Company resources that support a healthy work environment for internal customers.