Temporary Manager

kate spade new york•McAllen, TX

2d•$16 - $24

About The Position

The Temporary Manager provides leadership on the sales floor to achieve sales targets and deliver an exceptional customer experience. As a Coach Brand Ambassador, the manager represents Coach values, increases brand awareness, leads company initiatives, supports store operations, and maintains a growth mindset for business and personal development. The role helps create a collaborative, inclusive team environment and supports store performance through sales analysis, forward planning, team development, recruiting, interviewing, training, performance feedback, and accountability. It also helps implement customer-focused strategies, mentors the team on clienteling, and provides HR and conflict-resolution support to the team and district when the leadership team is absent. The position requires physical activity, including regularly lifting at least 25 pounds and occasionally lifting or carrying up to 50 pounds, as well as climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.

Requirements

At least 1 year of equivalent experience managing a competitive retail space at the Lead Supervisor level.
Ability to bend, reach, stretch, climb, and kneel, and to maneuver around the sales floor and stockroom.
Ability to lift, carry, and move at least 25 pounds regularly and product, cartons, props, or fixtures up to 50 pounds occasionally.

Responsibilities

Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
Represent Coach values as a Brand Ambassador and increase brand awareness.
Lead implementation of company initiatives and support full business operations.
Maintain a growth mindset for business and personal development initiatives.
Establish trust and integrity and foster collaboration, fairness, positivity, and inclusion within the store and organization.
Monitor and analyze sales data, identify trends, recommend improvements to store performance, and implement individualized team development.
Execute forward-planned strategies and leadership initiatives to achieve store goals and KPIs.
Support recruiting, interviewing, performance evaluations, and high-level training as needed.
Provide feedback and guidance to improve individual performance and hold team members accountable for individual and business goals.
Follow and enforce company policies, procedures, and store operational procedures.
Help execute innovative strategies for exceptional experiences for internal and external partners.
Promote a customer-centric culture and mentor the team on clienteling to build lasting customer relationships and meet business goals.
Provide HR and conflict-resolution support to the team and district when the leadership team is absent.
Champion company resources that support a healthy work environment for internal customers.