Temp Sales Support

Knitwell Group•Stratham, NH
•Onsite

About The Position

Talbots is hiring a temporary, part-time Sales Support associate at its Stratham, New Hampshire store. The role provides customer service and sales support, helps build customer and brand relationships, assists the management team in building store business, and completes assigned operational projects. The associate is expected to demonstrate fashion and product knowledge, contribute to sales and service metrics, and work cooperatively with the store team.

Requirements

  • Demonstrate selling competence and styling expertise, with a love of fashion.
  • Be driven to create, build, and cultivate relationships.
  • Show ambition and passion for achieving individual and team goals, and thrive in a team environment.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Have the technological competency to navigate a computer, iPad, or handheld system.
  • Have strong organizational skills and the ability to multitask in a fast-paced, ever-changing environment.
  • Work cooperatively in a diverse work environment.
  • Be comfortable climbing ladders, moving around regularly, and standing for extended periods.
  • Be able to bend, reach, and stretch for product, and lift, carry, and move at least 40 lbs.
  • Be able to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Welcome customers warmly as a greeter and answer the phone.
  • Actively assist the management team in building store business.
  • Support service enhancers that help build strong relationships.
  • Serve multiple customers at a time, multitask, and handle projects simultaneously.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Support sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, folding, and recovery.

Benefits

  • Growth opportunities and tools to develop beyond the position.
  • Incentive opportunities.
  • 30% merchandise discount on Talbots and Haven Well Within merchandise in the store.
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