Temp Sales Support

Knitwell Group • Durham, NC

10d • Onsite

About The Position

Talbots is hiring a temporary, part-time Sales Support associate for its Southpoint store in Durham, North Carolina. The role supports customers and store operations by delivering welcoming, knowledgeable service, assisting with sales and styling, and helping the management team build store business. Associates may greet customers, answer phones, serve multiple customers, complete assigned projects, and support operational tasks such as filling orders, replenishment, folding, and recovery. The position requires a flexible schedule that may include evenings, weekends, and holidays, along with regular movement and the ability to stand for extended periods and handle product weighing at least 40 pounds.

Talbots describes its culture as collaborative, creative, customer-focused, respectful, inclusive, and community-minded. The company offers growth opportunities, incentive opportunities, and a 30% merchandise discount on Talbots and Haven Well Within merchandise in the store.

Requirements

• Demonstrate selling competence, styling expertise, and a love of fashion.
• Be driven to create, build, and cultivate relationships.
• Have ambition and passion for achieving individual and team goals and thrive in a team environment.
• Demonstrate excellent verbal communication skills and a high level of integrity.
• Have the technological competency to navigate a computer, iPad, and handheld system.
• Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
• Work cooperatively in a diverse work environment.
• Be comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Be able to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds.
• Be able to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Welcome customers warmly as a greeter and/or answer the phone.
• Actively assist the management team in building store business.
• Support service enhancers that build strong customer relationships.
• Serve multiple customers, multitask, and/or handle projects simultaneously.
• Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits and suggest items suited to customers’ needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
• Support sales and service metrics, including clienteling/outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational tasks, including filling orders, replenishment, folding, and recovery.

Benefits

• Growth opportunities and tools to develop into future positions.
• Incentive opportunities.
• 30% merchandise discount on Talbots and Haven Well Within merchandise in the store.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed