Temp Sales Support

Knitwell Group•Ithaca, NY
•$16 - $20•Onsite

About The Position

Talbots is hiring a temporary, part-time Sales Support associate for its Ithaca, New York store. The role supports customers and the store team by delivering an engaging service experience, sharing product and styling knowledge, and helping achieve sales and service goals. It also includes greeting customers, answering calls, assisting management with store business, and completing operational projects such as filling orders, replenishment, folding, and recovery. The position requires a flexible schedule that may include evenings, weekends, and holidays, along with regular movement and extended periods of standing.

Requirements

  • Demonstrated selling competence and styling expertise, with a love of fashion.
  • Drive to create, build, and cultivate relationships.
  • Ambition and passion for achieving goals individually and as part of a store team; ability to thrive in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency to navigate a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Ability to climb ladders, move around regularly, and stand for extended periods.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Welcome customers warmly as a greeter and/or answer the phone.
  • Assist the management team in building store business.
  • Support service enhancers and build strong customer relationships.
  • Serve multiple customers at a time, multitask, and handle projects simultaneously.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion details.
  • Use product knowledge and fashion expertise to create outfits and recommend items to customers.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Support sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, folding, and recovery.

Benefits

  • Growth opportunities and tools to develop beyond the position.
  • Incentive opportunities.
  • 30% merchandise discount on Talbots and Haven Well Within merchandise in the store.
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