Teller

PNC Bank•Weatherford, TX

24d•Onsite

About The Position

As a full-time Teller in PNC's Retail Branch Banking organization, the employee will be based at the Weatherford branch in Weatherford, Texas. This in-office role focuses on providing a distinctive customer experience that supports customers’ financial well-being, builds loyalty, and increases their use of PNC services. The Teller processes customer interactions and transactions, explains financial transaction options, identifies opportunities to connect customers with relevant products or branch staff, and uses product and procedural knowledge to resolve customer issues. The role also supports accurate and efficient daily teller and branch operations while following policies and procedures and managing risk. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

No prior experience is required.
No degree, diploma, GED, or significant experience or product knowledge is typically required to perform the primary duties.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales
Accuracy and attention to detail
Addressing customer needs
Knowledge of banking products
Digital awareness
Effective communications
Fraud detection and prevention
Managing multiple priorities
Matrix management
Problem solving
Understanding customer needs

Responsibilities

Deliver a customer experience aimed at improving customers’ financial well-being, creating loyalty, and increasing share of wallet.
Process a variety of customer interactions.
Educate customers about alternatives and options for financial interactions and transactions.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
Leverage technology, tools, and resources to help customers manage financial transactions.
Use product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions accurately and efficiently.
Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service