Teller

PNC Bank • Grove City, PA

20d • Onsite

About The Position

As a full-time Teller in PNC's Retail organization, you will be based at the Grove City branch in Grove City, Pennsylvania. The position delivers customer experiences intended to support financial wellbeing and build customer loyalty. It processes customer interactions, helps customers understand available options for financial transactions, and identifies opportunities to connect customers with appropriate banking products and branch staff. The role also supports accurate and efficient teller and branch operations while following applicable policies and procedures.

This is an in-office position. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

• Demonstrate appropriate knowledge, skills, and abilities for the role.
• Prior experience is not required.
• No university or college degree, high school diploma, or GED is required for the primary duties; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• Required skills and competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Nice To Haves

• Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

• Deliver customer experiences that support financial wellbeing and build customer loyalty.
• Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
• Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
• Engage with customers in the lobby and position PNC products to meet their needs.
• Educate customers on ways to manage financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to resolve customer problems.
• Follow policies and procedures and exercise sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions accurately and efficiently.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
• Dental and vision options, subject to eligibility.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account and back-up child or elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Wellness program with financial incentives.
• Maternity and/or parental leave, subject to eligibility.
• Up to 11 paid holidays each year, subject to eligibility.
• Nine occasional absence days each year, unless otherwise required by law, subject to eligibility.
• 15 to 25 vacation days each year, depending on career level and years of service, subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed