Teller

IH Mississippi Valley Credit Union • Davenport, IA

19d • $15 - $16

About The Position

IHMVCU is seeking a member-focused Teller to support members’ financial well-being, build lasting relationships, and enhance member satisfaction. The Teller creates a welcoming experience by handling financial transactions accurately and providing personalized solutions to members’ needs. The position is based in Davenport, Iowa, and may occasionally require regional travel to assist other branch locations. Candidates from varied professional backgrounds are welcome; prior financial services experience is not stated as necessary.

Requirements

• High school diploma or equivalent.
• High integrity and commitment to exceptional member service, with a genuine desire to help others.
• Ability to build rapport quickly, actively listen, and develop strong member relationships.
• Strong attention to detail and commitment to accuracy.
• Team-oriented approach and flexibility to adapt and support varied member needs in a fast-paced environment.

Nice To Haves

• Additional education in finance, business, or a related field.
• Relevant experience in customer support, problem solving, and providing quality service.

Responsibilities

• Listen to members’ needs, identify and assess them, and educate members about relevant solutions, including deposit accounts, loans, and credit cards.
• Accurately and efficiently process deposits, withdrawals, transfers, loan payments, check cashing, and other transactions.
• Respond to member inquiries about account operation and service access; resolve account discrepancies; balance and reconcile; adjust account service features; and help members make effective use of available services.
• Follow cash, dual-control, and daily work documentation procedures, including balancing all work and the cash drawer each day.

Benefits

• Training and opportunities for personal and professional growth.
• Competitive compensation.
• 401(k) with company match and profit sharing.
• Paid time off and paid holidays.
• Life insurance.
• Paid community volunteering.
• Education reimbursement.
• Fitness reimbursement.
• Health insurance, including dental and vision.
• Flexible Spending Accounts and Health Savings Accounts.
• Employee Assistance Program (EAP).
• Access to a fitness center.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED