Teller - Float

Columbia Bank•South Salem, OH

3d•$20 - $22•Onsite

About The Position

The Teller - Float is a first point of contact for many clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Float Manager, Branch Managers, and Assistant Branch Managers, the role performs banking transactions accurately, ethically, and in compliance with bank procedures and regulations. It also travels within a geographic area to provide staffing support at branches. The role handles client transactions and cash, supports daily branch operations, safeguards funds, and provides proactive service and solutions. Tellers deepen their knowledge of bank products and services, identify clients’ financial needs, and refer appropriate products to business partners. The position is fully onsite at the posted location(s).

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
Complete daily tasks that maintain branch integrity, such as balancing ATMs using double custody, processing night-drop deposits, balancing negotiable instruments and credit-card machines, processing returned mail, and updating lobby rate sheets and brochures.
Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution aligned with the bank’s service standards.
Maintain knowledge of Columbia Bank products and services and stay current on changes.
Discuss and identify clients’ financial needs and offer appropriate products and services.
Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.
Travel within a geographic area to cover branches that need staffing support.

Benefits

Professional development through tailored premier banker programs.
Career growth paths.
Medical, dental, and vision coverage for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.
The role may be eligible for performance-based incentive compensation.