Teller - Float
About The Position
The Teller - Float is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Float Manager, Branch Managers, and Assistant Branch Managers, the role performs banking transactions accurately, ethically, and in compliance with bank procedures and regulations. It also travels within a geographic area to provide staffing support at branches. The position handles client transactions and cash, supports daily branch operations, safeguards funds, and works to provide proactive service and resolve client needs. Tellers continue learning about the bank’s products and services, discuss clients’ financial needs, and refer appropriate basic banking products to business partners. This role is fully onsite at the posted location(s). The pay range is $20.00–$22.00 per hour. The selected candidate’s pay depends on non-discriminatory factors such as job-related knowledge, skills, experience, education, and location; performance-based incentive compensation may also be available. Eligible associates receive benefits beginning the first day of the month following hire if regularly scheduled to work at least 30 hours per week.
Requirements
- High school diploma or GED.
- Ability to learn and comply with all bank policies, procedures, and systems.
- Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
- Ability and willingness to build relationships with clients and other bank associates.
Nice To Haves
- One year of previous banking or customer service experience.
- Bilingual.
Responsibilities
- Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
- Perform and support daily tasks that maintain branch integrity, such as balancing ATMs using double custody, processing night-drop deposits and returned mail, balancing negotiable instruments and credit-card machines, and updating lobby rate sheets and brochures.
- Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
- Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in accordance with the bank’s client service standards.
- Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
- Discuss and uncover customers’ financial needs to identify and offer appropriate products and services.
- Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.
- Travel within a geographic area to cover branches that need staffing support.
Benefits
- Medical, dental, and vision plans
- 401(k) retirement savings plan with employer match for qualifying associate contributions
- Employee assistance program
- Life insurance
- Disability insurance
- Tuition assistance
- Mental health resources
- Identity theft protection
- Legal support
- Auto and home insurance
- Pet insurance
- Access to an online discount marketplace
- Paid vacation
- Paid sick days
- Paid volunteer days
- Paid holidays
- Professional development programs
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
