Teller Part-Time (20 Hours) - Fordham Branch

Citi • New York, NY

21h • $20 - $25 • Onsite

About The Position

The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day client-facing services and transaction processing, in coordination with the Customer Service function. The role’s overall objective is to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions.

The position is part-time, 20 hours, at Citi’s Fordham Branch in the Bronx, New York. The hourly rate is $20.00–$24.98. The full-time annual salary range shown is $41,600–$51,960 and is prorated for part-time hires based on hours worked. Eligible employees may also receive incentive and retention awards. Citi offers benefits that may include medical, dental and vision coverage; 401(k); life, accident and disability insurance; wellness programs; paid vacation and sick leave; and paid holidays. Offerings may vary by jurisdiction, job level, and date of hire.

This job description provides a high-level review of the work performed, and other job-related duties may be assigned as required.

Requirements

• High school diploma or equivalent.
• Demonstrated sales and customer service experience.
• Money-handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.

Nice To Haves

• Previous relevant experience preferred.

Responsibilities

• Serve as the first point of contact for Citi clients and provide friendly, efficient customer service.
• Perform accurate banking transactions, manage the branch’s cash supply, process incoming and outgoing cash deposits, and maintain branch vault cash.
• Identify opportunities to refer clients to products and services based on their financial goals.
• Educate clients about Citi’s digital and self-service opportunities.
• Follow bank policies, operational controls, and regulatory procedures to safeguard client and bank assets.
• Address client needs and manage client issues or concerns, escalating them as needed.
• Maintain working knowledge of client accounts and new and existing products and services.
• Provide an exceptional client experience and meet client needs, with performance measured by specific metrics.
• Assess risk in business decisions, protect the firm’s reputation and assets, comply with applicable laws and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation and sick leave
• Paid holidays
• Eligible employees may receive discretionary and formulaic incentive and retention awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED