Part-Time Teller (20 Hours), Clovis Branch

Citi • Clovis, CA

4d • $19 - $23 • Onsite

About The Position

The Teller is an entry-level position responsible for assisting with branch activities, including day-to-day delivery of client-facing services and transaction processing, in coordination with the Customer Service function. The role’s objective is to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions. The position is part-time, 20 hours, at Citi’s Clovis branch in California.

Employees are expected to fulfill clients’ needs while providing an exceptional client experience, measured by specific metrics. The role also requires appropriate risk assessment in business decisions, with particular attention to the firm’s reputation and the safeguarding of Citigroup, its clients, and assets. This includes complying with applicable laws, rules, regulations, and policies; applying sound ethical judgment; and transparently escalating, managing, and reporting control issues. Other job-related duties may be assigned as required.

Requirements

• Demonstrated sales and customer service experience.
• Money-handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.
• High school diploma or equivalent.

Nice To Haves

• Previous relevant experience preferred.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a friendly, efficient, positive first impression.
• Perform efficient and accurate banking transactions, including managing the branch cash supply, processing incoming and outgoing cash deposits, and maintaining branch vault cash.
• Identify opportunities to refer clients to new products and services based on their financial goals.
• Educate clients about Citi digital and self-service opportunities.
• Follow bank policies, operational controls, and regulatory procedures to protect client and bank assets.
• Ensure client needs are met, manage client issues and concerns, and escalate them as needed.
• Maintain working knowledge of client accounts and new and existing products and services.
• Provide an exceptional client experience and fulfill client needs, with performance measured by specific metrics.
• Assess risk in business decisions and safeguard the firm, clients, and assets by following laws, rules, regulations, and policies; applying sound ethical judgment; and transparently escalating, managing, and reporting control issues.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• Discretionary and formulaic incentive and retention awards may be available to eligible employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED