Teller

THREAD BANK•Sneedville, TN

20d

About The Position

Thread Bank is seeking a Teller to serve as a primary customer contact and provide in-branch banking services. The role supports a digital-first community bank operating in a fast-paced, growth-oriented environment while following regulatory and bank policy requirements. The position offers an opportunity to advance professionally as the company grows. The Teller handles deposits, payments, check cashing, withdrawals, stop-payment requests, account inquiries, and cash drawer balancing. The role also involves promoting bank products and services, supporting night and mail deposits, and promptly escalating questionable transactions, discrepancies, or suspicious activity. The employee must be able to perform the essential functions of the position; reasonable accommodations may be made in accordance with the ADA, absent undue hardship.

Requirements

High school diploma or equivalent.
Proficiency with PCs, Microsoft Office applications, and standard office equipment, and ability to learn core banking systems.
Strong numerical accuracy and attention to detail, including the ability to balance cash drawers and reconcile transactions.
Excellent verbal communication and interpersonal skills.
Commitment to confidentiality.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Must be bondable.
Ability to perform the essential functions of the position, with reasonable accommodations as applicable.

Nice To Haves

Associate or bachelor’s degree.
At least one year of teller, cash-handling, or retail banking customer service experience.
Familiarity with BSA/CIP/OFAC requirements.

Responsibilities

Serve as the bank’s primary customer contact, provide in-branch services, and route inquiries to the appropriate team.
Receive deposits and payments for all account types; verify cash and check negotiability, issue receipts, and apply credits according to bank policy.
Cash checks and process withdrawal requests in accordance with policy; refer questionable transactions to a supervisor.
Place stop-payment requests as directed.
Cross-sell bank products and services and inform customers about programs or services that may benefit them.
Follow security policies and procedures and promptly report discrepancies or suspicious activity to a supervisor.
Provide customers with accurate account information and balances.
Maintain and balance an assigned cash drawer daily.
Assist with processing night deposits and mail deposits.