Teller

First Interstate BancSystem • Aberdeen, SD

24d • Onsite

About The Position

The Teller is responsible for daily teller transactions in the branch lobby and drive-up locations. The role delivers outstanding client service and develops and maintains client relationships by identifying opportunities to refer clients to additional products and other lines of business. The position is located at the Aberdeen, South Dakota West branch.

Requirements

• High School Diploma or General Education Degree (GED).
• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.

Nice To Haves

• Experience in a cash-handling role.

Responsibilities

• Process client account transactions, including deposits, loan payments, check cashing, savings withdrawals, night and mail deposits, cashier’s checks, and savings bond redemptions.
• Answer client questions in person and over the telephone.
• Process additional transactions as needed, including preparing currency transaction reports.
• Identify cross-selling and referral opportunities by responding to inquiries, sharing information about services and promotions, identifying client needs, and directing clients to a banker.
• Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Process consumer credit card applications.
• Complete special client requests, including account closures, check orders, foreign currency exchanges, special statements or copies, referrals, and safe-deposit box procedures.
• Reconcile the cash drawer by verifying transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Follow bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other tellers’ currency, and assisting with certification of proof.
• Protect confidential information and help safeguard bank operations.
• Attend training sessions to enhance job knowledge.
• Support client service and bank success by responding to new or different requests and helping team members achieve results.
• Demonstrate basic product knowledge and proficiency with client-facing systems, and complete work accurately with minimal errors.
• Participate in volunteer activities.
• Perform other duties as assigned.

Benefits

• Paid time off (PTO).
• Paid federal holidays.
• Child Care Assistance Program for eligible dependents.
• Exercise reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED