Teller

Arkansas Federal Credit Union • Little Rock, AR

17d

About The Position

As a Teller at Arkansas Federal Credit Union, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. You use a proven methodology to engage members in meaningful conversations, understand their financial needs, and provide the right products at the right time to support their financial success. The role involves building positive relationships and earning members’ trust, managing teller transactions efficiently, understanding the credit union’s products and services, and referring members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives.

Requirements

• At least 7 months of related customer service experience.
• At least a high school diploma or equivalent.
• Friendly, conversational, and trustworthy.
• Technologically proficient.
• Passionate and sincerely concerned for others.
• Knowledgeable about financial industry models and products.

Responsibilities

• Build positive relationships and earn member trust to retain long-term connections.
• Efficiently manage teller transactions, including deposits, withdrawals, and payments.
• Understand Arkansas Federal products and services to enhance the member experience.
• Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives.
• Engage members in meaningful conversations to understand their financial needs and help them achieve their financial goals.

Benefits

• Earn up to $20 per hour, with experienced candidates able to earn more.
• No weekends.
• Learning and development opportunities.
• Paid community involvement: up to 48 hours for hourly employees and unlimited for salaried employees.
• Medical, dental, vision, and life insurance.
• Long- and short-term disability.
• 401(k) with employer match and an additional pension plan at no cost to the employee.
• Tuition reimbursement.
• Four weeks of paid time off and 11 paid holidays in the first year.
• Advancement opportunities.
• Arkansas Federal Credit Union membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED