Teller

NATIONAL BANKSHARES•Pulaski, VA

21d•$35,400 - $44,300

About The Position

National Bank is seeking full-time Tellers in Pulaski County. The role provides customer service in a team-oriented professional environment and involves helping customers with financial transactions and goals. Tellers manage customer traffic efficiently, build relationships with business and individual customers, and learn a range of branch transactions, bank products, services, and systems. Prior retail experience is a plus.

Requirements

Enjoy working in a team atmosphere.
Be committed to providing outstanding customer service.
Have a desire to work closely with customers to help them succeed and reach their financial goals.

Nice To Haves

Prior retail experience.

Responsibilities

Guide customers through complex transactions with confidence, knowledge, and accuracy.
Build relationships with businesses and individual customers.
Develop skills in branch transactions, including night deposits, ATM balancing, and in-depth system knowledge.
Balance cash drawers and prepare teller sheets.
Use the computer system to verify customer account status.
Develop knowledge of bank products and services.
Identify opportunities to promote bank services.
Receive payments on all types of loans.
Greet customers and receive or handle deposits of all types.
Handle a proportionate volume of work based on branch demands.
Perform basic client service maintenance, including account reconciliation, address changes, stop payments, account transfers, and check orders.
Follow policies and procedures to minimize risk.