Teller

Heartland Credit Union•Newton, KS

24d•Onsite

About The Position

Heartland Credit Union is hiring a full-time Teller at its Newton branch. The role offers an opportunity to provide customer service and support sales while gaining experience in financial services. The branch has a small, friendly work environment, and Heartland provides training. The Teller works 36–40 hours per week within the branch’s stated operating hours: Monday–Thursday, 7:45 a.m.–5:45 p.m.; Friday, 7:45 a.m.–6:15 p.m.; and Saturday, 8:45 a.m.–12:15 p.m. Saturdays rotate. There are no evening or Sunday shifts. The Newton branch is located at 2201 S Kansas Ave.

Requirements

High school graduate or equivalent.
Proficiency with technology and a variety of software, including Microsoft Word, Excel, and Outlook.
Strong organization and attention to detail.
Excellent communication skills.
Ability to move 30 pounds occasionally and/or up to 10 pounds frequently.
Ability to remain stationary for extended periods.

Nice To Haves

Previous customer service and cash handling experience preferred.
Experience working in a financial institution is helpful but not required.

Responsibilities

Greet customers entering the branch, direct them to the appropriate staff member, and assist with ATM usage, coin counting machines, safety deposit boxes, and other branch services.
Provide customer service while processing deposits, withdrawals, loan payments, cashier’s checks, money orders, and cash advances.
Verify cash totals and balance daily transactions.
Educate credit union members about products and services.
Balance ATMs, coin counters, and cash dispensing or recycling machines accurately and promptly.
Ensure members are served promptly and professionally.
Attend meetings and training sessions as required.
Provide superior service to members.
Proactively support and advance Heartland Credit Union’s brand platform.
Perform other duties as assigned.