Teller

Winchester Savings Bank•Winchester, MA

19d•$19 - $20

About The Position

The Teller performs routine customer transactions and represents the Bank in a courteous manner, providing prompt, efficient, and accurate service. The role handles a variety of customer transactions, manages and balances an assigned cash box, supports bank operations, and helps customers with the Bank’s products and services.

Requirements

High school diploma or equivalent.
Strong customer service skills.
Strong communication and interpersonal skills, with the ability to interact with all types of customers.
Ability to pay attention to detail.

Nice To Haves

Cash handling and customer service experience; length and type preferred.

Responsibilities

Perform routine customer transactions, including deposits, withdrawals, and loan payments, and cash checks within the approval limit.
Accept foreign checks for collection.
Buy and sell foreign currency for customers.
Issue money orders and treasurer’s checks.
Maintain and control an assigned cash box, and balance cash and work at day’s end.
Process mail transactions.
Order and verify exchanges of cash with the main cash vault.
Redeem Savings Bonds.
Identify BSA transactions.
Identify Funds Availability transactions.
Be knowledgeable about the Bank’s products and services.
Properly quote interest rates.
Verify and process daily night bag deposits.
Assist with ATM settlement when requested.
Attain assigned referral goals.
Adhere to the Customer Service Standards.
Cover the switchboard as necessary.
May have check signing authority.
Perform additional duties as required.