Teller - Everett Financial Center
About The Position
The Teller provides quality service to BECU members by accurately, professionally, and promptly handling teller transactions and helping members with account needs and questions. The role supports members’ banking experiences by connecting them with relevant products, services, and digital banking solutions, while following credit union policies, compliance requirements, security practices, and operational standards. The position is based at the Everett Financial Center. During the first five weeks, training is Monday through Friday and includes 10–15 required training days at the Tukwila Financial Center, with paid training scheduled approximately between 9:00 AM and 6:00 PM. Employees must be able to commute to both locations. After training, shifts are Monday through Friday between 7:45 AM and 6:30 PM, with up to three rotational Saturdays per month from 8:45 AM to 1:30 PM. Tellers work varying shifts based on business needs and must be flexible to work any scheduled shift. Retail new hires are expected to remain in the role and schedule for at least one year before pursuing other opportunities within BECU.
Requirements
- High school diploma or associated certification (GED).
- At least 1 year of customer service or relevant experience.
- Ability to commute to the assigned Everett Financial Center and the Tukwila Financial Center for training.
- Flexibility to work varying scheduled shifts, including up to three Saturdays per month.
- Proficient math skills and ability to process account transactions accurately.
- Strong attention to detail and accuracy in handling transactions.
- Ability to multitask.
- Good verbal and written communication skills.
- Good interpersonal skills for handling member concerns professionally.
- Ability to work independently and as a team member, using discretion and sound judgment.
- Willingness to work additional hours as necessary to accomplish objectives and goals.
Nice To Haves
- Teller or cash handling experience.
- Spanish language fluency.
- Experience promoting and selling financial products or services.
- Knowledge of regulatory requirements related to financial transactions.
- Successful completion of an in-house teller training program.
Responsibilities
- Provide prompt, professional service to members with transactions, account needs, questions, and solutions.
- Identify member needs and connect members with products, services, and digital banking solutions that support their financial goals.
- Contribute to relationship-building and service goals.
- Process deposits, withdrawals, check cashing, and other transactions accurately and in accordance with compliance, security, and operational standards.
- Collaborate with teammates to support financial center operations, share knowledge, contribute to continuous improvement, and help provide an outstanding member experience.
- Complete required in-house teller training.
Benefits
- 401(k) company match up to 3%.
- 4% annual contribution to the employee’s 401(k) by BECU.
- Medical, dental, and vision coverage, including family contributions.
- PTO program and exchange program.
- Tuition reimbursement program.
- BECU Cares volunteer time off and donation match.
- Ongoing training, coaching, and career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
