Teller - Tukwila Financial Center

BECU•Tukwila, WA

2d•$22 - $29•Onsite

About The Position

The Teller provides quality service to BECU members by processing teller transactions accurately, professionally, and promptly, while applying credit union policies and procedures. The role helps members with transactions, account needs, questions, and solutions; identifies needs and connects members with relevant products, services, and digital banking options; and supports relationship-building and service goals. Tellers also collaborate with teammates to support financial center operations and continuous improvement. The position is based at the Tukwila Financial Center, which is also the training location. Retail new hires are expected to remain in the role and schedule for at least one year before pursuing other opportunities within BECU. The first five weeks of training are Monday through Friday, approximately 9:00 AM–6:00 PM. After training, shifts fall between 7:45 AM and 6:30 PM, Monday through Friday, with up to three rotational Saturdays per month from 8:45 AM–1:30 PM. Flexibility to work scheduled shifts based on business needs is required. The target pay range is $21.65–$24.23 per hour, and the full pay range is $21.65–$28.65 per hour. The posting also gives a target Teller compensation range of $21.65–$22.00 per hour; offers are made within that range based on experience, skills, and internal team compensation, and starting pay typically does not exceed the range midpoint.

Requirements

High school diploma or associated certification (GED).
One year of customer service or relevant experience.
Flexibility to work any scheduled shift during operating hours based on business needs, including up to three Saturdays per month.
Remain in the role and schedule for a minimum of one year before pursuing other opportunities within BECU.

Nice To Haves

Teller or cash-handling experience.
Spanish language fluency.
Strong attention to detail and accuracy in handling transactions.
Experience promoting and selling financial products or services.
Knowledge of regulatory requirements related to financial transactions.
Successful completion of an in-house teller training program.
Proficient math skills and ability to process account transactions accurately.
Ability to multitask.
Good verbal and written communication skills.
Good interpersonal skills for professionally handling member concerns.
Ability to work independently and as a team member, using discretion and sound judgment.
Availability to work additional hours as necessary to accomplish objectives and goals.

Responsibilities

Provide prompt, professional service to members with transactions, account needs, questions, and solutions.
Identify member needs and connect members with products, services, and digital banking solutions that support their financial goals.
Contribute to relationship-building and service goals.
Process deposits, withdrawals, check cashing, and other transactions accurately while following compliance, security, and operational standards.
Collaborate with teammates to support financial center operations, share knowledge, contribute to continuous improvement, and support an outstanding member experience.