Teller - Tukwila Financial Center

Boeing Employees' Credit Union•Tukwila, WA

1d•Onsite

About The Position

The Teller provides quality service to BECU members by handling teller transactions accurately, professionally, and in a timely manner. The role helps members with transactions, account needs, questions, and solutions, and connects them with products, services, and digital banking options that support their financial goals. Tellers follow compliance, security, and operational standards while supporting financial center operations and contributing to a positive member experience. The position is based at the Tukwila Financial Center, which is also the training location. Retail new hires are expected to remain in the role and schedule for at least one year before pursuing other opportunities within BECU. The first five weeks of paid training are Monday through Friday, approximately 9:00 AM to 6:00 PM. After training, shifts are Monday through Friday between 7:45 AM and 6:30 PM, with up to three rotational Saturdays per month from 8:45 AM to 1:30 PM. Tellers must be flexible to work scheduled shifts during operating hours based on business needs. The target pay range is $21.65–$24.23 per hour, with a full pay range of $21.65–$28.65 per hour. The posting also states that target Teller offers are made within $21.65–$22.00 per hour, based on experience, skills, and internal team compensation, and that starting pay typically does not exceed the range midpoint.

Requirements

High school diploma or GED.
At least one year of customer service or relevant experience.
Flexibility to work scheduled shifts during operating hours, including up to three rotational Saturdays per month.
Commitment to remain in the role and schedule for at least one year before pursuing other opportunities within BECU.

Nice To Haves

Teller or cash-handling experience.
Spanish language fluency.
Strong attention to detail and accuracy in handling transactions.
Experience promoting and selling financial products or services.
Knowledge of regulatory requirements related to financial transactions.
Successful completion of an in-house teller training program.
Proficient math skills and ability to process account transactions accurately.
Ability to multitask.
Good verbal and written communication skills.
Good interpersonal skills for professionally handling member concerns.
Ability to work independently and as a team member, using discretion and sound judgment.

Responsibilities

Provide prompt, professional service to members with transactions, account needs, questions, and solutions.
Identify member needs and connect members with products, services, and digital banking solutions that support their financial goals.
Handle deposits, withdrawals, check cashing, and other transactions accurately and in compliance with security and operational standards.
Collaborate with teammates to support financial center operations, share knowledge, and contribute to continuous improvement.
Help create an outstanding member experience and contribute to relationship-building and service goals.