Teller (Full Time) - Grand Prairie

PROSPERITY BANK•Grand Prairie, TX

About The Position

The Teller performs banking transactions and related duties while promoting the Bank’s products and services and providing excellent customer service. The role processes deposits, withdrawals, loan payments, account transfers, negotiable instruments, cash advances, official checks, money orders, and other teller transactions; balances cash and resolves discrepancies; and follows teller procedures, compliance requirements, and security standards. The Teller builds professional relationships with clients, responds promptly to requests and inquiries, protects customer information, and helps maintain the Bank’s reputation. The role coordinates with area personnel and management, may assist with training or orientation, completes required reports and records, and performs assigned clerical and night-drop duties. This position has no supervisory responsibilities. The schedule is Monday through Friday, 8:45 AM–6:00 PM, and Saturday, 8:45 AM–1:00 PM. Meetings and training may also occur on weekdays, evenings, and/or Saturdays.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to apply common-sense understanding to detailed but straightforward instructions and solve problems involving a few variables.
Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
Ability to communicate, read, and write at the level described in the job posting.

Nice To Haves

Understanding of Bank operations.
Previous Teller experience.
Bilingual Spanish speaking.

Responsibilities

Represent the Bank courteously and professionally while processing teller functions efficiently, effectively, and accurately.
Receive and process deposits and loan payments; cash checks and other negotiable instruments; examine documents for endorsements and negotiability; and process transfers between accounts.
Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain a balancing record that meets established standards.
Follow teller procedures consistently and adhere to compliance requirements, policies, standards, and security procedures.
Offer and cross-sell Bank products and services to meet customer needs, develop client relationships, and strengthen existing relationships.
Promptly resolve client requests, inquiries, and problems; operate the online teller terminal; and maintain the privacy of customer information.
Coordinate with area personnel and management, assist other personnel as required, and assist with training or orientation as needed.
Keep the supervisor informed of area activities and problems or concerns; complete required reports and records accurately and promptly.
Attend meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
Perform night-drop functions and related clerical duties as assigned, and ensure work areas are clean, secure, and well maintained.
Maintain and convey the Bank’s professional reputation.