Outlet Team Leader, Full Time - Grand Prairie
About The Position
The Outlet Team Leader drives sales by providing outstanding customer service, using selling techniques to build sales and customer loyalty, and maintaining a clean, neat, easy-to-shop selling floor. The role models Bloomingdale’s Fun, Fresh and Fast Selling Culture and provides supervisory support for the Outlet Management team’s daily business operations. The Team Leader is proficient in selling and operational tasks, including merchandise processing, signing, and pricing accuracy, and can assist with Sales, Service, and Merchandising functions according to business needs. The position may perform supervisory functions when the Outlet Store Manager or Store Leader is absent. It supports colleagues through product and promotion communication, selling coaching, onboarding, and performance management, and partners with the Store Leader on operational execution. Duties also include planning shipments, transfers, floor moves, signing, and markdowns, as well as protecting company assets and following operational and cash office procedures.
Requirements
- High school diploma or equivalent required.
- Strong interpersonal skills and demonstrated ability to communicate and share information with diverse groups of customers and peers.
- Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
- Frequent computer use and ability to navigate multiple technological devices.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
- Ability to stand and walk for prolonged periods.
- Ability to reach, crouch, kneel, stoop, distinguish colors, and climb ladders as needed.
- Ability to frequently lift or move up to 50 pounds.
Responsibilities
- Perform supervisory functions in the absence of the Outlet Store Manager or Store Leader.
- Demonstrate product knowledge and communicate sales and promotions to the team.
- Train and coach colleagues on selling expectations and relationship building to drive customer loyalty.
- Partner with the Store Leader to execute operational functions, including merchandising, logistics, and visual directives.
- Prepare and plan shipments, transfers, floor moves, signing, and markdowns.
- Assist with new-hire onboarding and colleague performance management.
- Protect company assets and follow operational and cash office procedures.
- Provide customer service, use selling techniques to build sales and customer loyalty, and maintain a clean, neat, easy-to-shop selling floor.
- Assist with Sales, Service, and Merchandising functions as business needs require.
Benefits
- Day-1 medical, dental, and vision benefits for eligible colleagues
- Competitive pay
- Paid time off
- Flexible holiday time off and flexible scheduling
- Instant access to earned wages with PayActiv
- Enhanced benefits, including pet, home, and auto insurance
- 401(k) plan options
- Bonus earning opportunities
- Growth potential opportunities
- Employee discount at Bloomingdale’s and Macy’s stores
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
