Teller (Full Time) - Grand Prairie

PROSPERITY BANK•Grand Prairie, TX

About The Position

The Teller performs a range of banking transactions, including processing deposits, withdrawals, transfers, and loan payments; cashing checks and other negotiable instruments; and selling official checks, money orders, and traveler’s checks. The role promotes bank products and services while providing courteous, professional customer service and protecting customer information. The Teller balances cash, resolves discrepancies, follows teller procedures and compliance requirements, maintains accurate records, and operates an online teller terminal. The position also supports colleagues and management, assists with training or orientation as needed, attends meetings and training, and performs assigned clerical, night drop, and other related duties. This role has no supervisory responsibilities. The posted schedule is Monday through Friday, 8:45 a.m. to 6:00 p.m., and Saturday, 8:45 a.m. to 1:00 p.m. Meetings and training may also be held on weekday evenings.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Ability to perform basic math, including decimals, ratios, and percentages, and to interpret graphs.
Ability to follow detailed instructions and handle problems involving a few variables.
Ability to communicate and write clearly using complex sentences.

Nice To Haves

Previous Teller experience.
Understanding of bank operations.
Bilingual Spanish-speaking ability.

Responsibilities

Process deposits, loan payments, account transfers, withdrawals, and credit card cash advances.
Cash checks and other negotiable instruments, and examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
Promote and cross-sell bank products and services to meet customer needs and strengthen client relationships.
Represent the bank courteously and professionally, promptly resolve client requests and inquiries, and maintain the privacy of customer information.
Follow teller procedures and compliance requirements, and maintain the bank’s quality and professional reputation.
Operate the online teller terminal and complete required reports and records accurately and promptly.
Coordinate with area personnel and management, assist other staff as required, and assist with training or orientation as needed.
Keep the supervisor informed of area activities, problems, and concerns.
Attend meetings and training classes, which may take place on weekdays, evenings, or Saturdays.
Perform night drop functions, related clerical duties, and other assigned duties.
Ensure work areas are clean, secure, and well maintained.