Teller

Heartland Credit Union (Kansas)•Newton, KS

26d•Onsite

About The Position

Heartland Credit Union is hiring a full-time Teller at its Newton branch, located at 2201 S Kansas Ave. The role offers the opportunity to provide member service and sales support while gaining experience in financial services. Heartland describes its work environment as small and friendly, and says it provides training and opportunities to join a growing, community-driven organization. The position requires 36–40 hours per week. Work hours fall within 7:45 a.m.–5:45 p.m. Monday through Thursday, 7:45 a.m.–6:15 p.m. Friday, and 8:45 a.m.–12:15 p.m. Saturday. Tellers work rotating Saturdays; there are no evening or Sunday shifts.

Requirements

High school graduate or equivalent.
Proficient with technology and a variety of software, including Microsoft Word, Excel, and Outlook.
Well organized and attentive to detail.
Excellent communication skills.
Able to move 30 pounds occasionally and/or up to 10 pounds frequently.
Able to remain stationary for extended periods.

Nice To Haves

Previous customer service and cash handling experience is preferred.
Experience working in a financial institution is helpful but not required.

Responsibilities

Greet customers entering the branch, direct them to the appropriate staff member, and assist with ATM usage, the coin-counting machine, safety deposit boxes, and other branch services.
Provide customer service while processing deposits, withdrawals, loan payments, cashier’s checks, money orders, and cash advances.
Verify cash totals and balance daily transactions.
Educate members about credit union products and services.
Balance ATM machines, coin counters, and cash dispensing and recycling machines accurately and promptly.
Ensure members are served promptly and professionally.
Attend meetings and training sessions as required.
Provide superior service to members.
Proactively support and advance Heartland Credit Union’s brand platform.
Perform other duties as assigned.