Teller

Columbia Bank • Grants Pass, OR

4d • $18 - $21 • Onsite

About The Position

As the first point of contact for most clients, the Teller helps deliver Columbia Bank’s Breakthrough Client Service Standards. Guided by the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The role also maintains and strengthens client relationships through meaningful conversations that identify financial needs and appropriate bank products and services.

The Teller performs cash-handling and teller transactions, supports daily tasks that maintain branch integrity, and mitigates risk through proper cash safekeeping and accounting. The role interacts with internal and external clients, provides proactive solutions, stays knowledgeable about bank offerings and changes, and supports branch referral goals.

This position is fully onsite at the posted location in Grants Pass, Oregon. The pay range is $18.00–$21.00; the selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The position may be eligible for performance-based incentive compensation.

Requirements

• High school diploma or GED.
• Ability to learn and comply with bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
• Perform and support daily branch-integrity tasks, including balancing the ATM using double custody, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Safeguard cash in the drawer and promptly account for or transfer funds to mitigate risk.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s Breakthrough Client Service Standards.
• Maintain current knowledge of Columbia Bank products, services, and changes.
• Discuss and uncover customers’ financial needs and offer appropriate products and services.
• Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

• Competitive incentive plan.
• Professional development through tailored premier banker programs.
• Career growth opportunities.
• Medical, dental, and vision plans.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED