Southeast Denver Teller

Wells Fargo & Company•Aurora, CO

1d•$20 - $26•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. As a primary point of contact, the Teller represents the branch through strong customer service, attention to detail, and genuine care. The Teller builds foundational banking skills by learning about customers’ needs and introducing helpful products, services, and digital tools. The role includes identifying opportunities to support customers and connecting them with the appropriate banker for detailed product conversations. The Teller works closely with branch teammates to maintain smooth daily operations and deliver a consistent, high-quality customer experience. The position offers exposure to retail banking and potential long-term career growth supported by Wells Fargo training, coaching, and a team-based culture. The role is based at one of the listed Southeast Denver-area branch locations, subject to availability. The schedule will include Saturdays. The position is not eligible for Visa sponsorship. The stated base pay range is $20.00–$26.00; employees may also be eligible for incentive opportunities. Pay may vary based on factors such as performance, skills, experience, and work location.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organization and adaptability, including the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and direct them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
Build customer relationships by actively listening and connecting customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Use communication and active listening skills to clarify customer needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk programs, policies, procedures, and compliance obligations; identify, escalate, and remediate issues as appropriate.