Teller Denver CO

Wells Fargo & Company•Denver, CO
•$20 - $26•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions while delivering a welcoming and reliable experience. As a primary point of contact, the Teller represents the branch through strong service, attention to detail, and genuine care. The Teller builds foundational banking skills by learning about customers’ needs and introducing helpful products, services, and digital tools. The role identifies opportunities to support customers and connects them with the appropriate banker for detailed product conversations. Working closely with branch teammates, the Teller helps daily operations run smoothly and supports a consistent, high-quality customer experience. The position provides exposure to retail banking and opportunities for career growth, supported by Wells Fargo training, coaching, and a team-based culture. The position is located at 3155 E First Ave, Denver, Colorado 80206. The work schedule will include Saturdays. The role is not eligible for visa sponsorship.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles, attention to detail, and ability to accurately process transactions across multiple systems in a fast-paced environment.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Cash-handling experience.
  • Ability to quickly build accuracy, confidence, and consistency in customer transactions.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process transactions and engage customers with care to deliver a positive and reliable branch experience.
  • Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
  • Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in line with policies and controls.
  • Use communication and active listening skills to clarify needs and provide clear solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
  • Follow applicable risk and compliance requirements, policies, and procedures; monitor and escalate issues and make sound risk decisions.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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