Teller

Leader Bank • Arlington, MA

25d

About The Position

The Teller helps the branch meet its sales and service goals by providing a high level of customer service and continually improving operational and product knowledge, productivity, and efficiency. Under the supervision of the Branch Manager, Assistant Branch Manager, or Senior Teller, the Teller conducts financial transactions between the Bank and its customers, promotes bank products and referrals, and delivers professional service. The position requires some Saturday hours and weekend availability.

Requirements

• High school diploma or equivalent.
• Good verbal and written communication skills.
• Basic computer skills.
• Sales- and service-oriented personality and professional appearance.
• Genuine willingness to work cooperatively with others.
• Ability to provide excellent customer service and recommend banking products or services suited to customer needs.
• High level of accuracy in cash handling.
• Ability to discern customer needs in a role involving constant customer contact.
• Weekend availability, including some Saturday hours.

Responsibilities

• Develop knowledge of Leader Bank products and services.
• Provide helpful, professional service and build rapport with customers in person and by telephone.
• Address customer needs using problem-solving techniques.
• Refer customers to bank products and services within established guidelines, maintain referral documentation, and participate in sales promotions.
• Maintain a professional manner and a neat, orderly work area.
• Maintain good working relationships with team members.
• Follow security and compliance policies and procedures.
• Process deposits, withdrawals, transfers, and other transactions accurately and efficiently.
• Complete settlement procedures and balance the cash drawer daily.
• Perform other duties assigned by management.

Benefits

• 401(k) plan with corporate match
• Medical and dental insurance
• Annual bonuses, commissions, short- and long-term incentives, and program-specific awards may be available.
• Health insurance coverage
• Team member wellness program
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off and vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED