Teller (Kahala Branch)

First Hawaiian Bank•East Honolulu, HI
•$18 - $22•Onsite

About The Position

First Hawaiian Bank is hiring a Teller for its Kahala branch. The Teller serves as a face of the bank by providing exceptional customer service, accurately and efficiently processing financial transactions, and maintaining a thorough understanding of the bank’s products and services. The role serves a diverse customer base, from people opening their first checking account to experienced investors managing their wealth. The pay range is $18.00–$21.50 per hour, commensurate with experience, plus sales incentives. The schedule is Monday through Friday, 8:00 a.m.–4:30 p.m., with Saturday shifts on a rotational basis from 8:30 a.m.–1:30 p.m.; hours may vary.

Requirements

  • High school diploma or equivalent.
  • One year of cash-handling experience.
  • One year of customer-service experience.
  • Knowledge of the financial services industry, such as retail, mortgage, loans, deposits, and wholesale banking.
  • Pleasant and tactful manner when interacting with customers.
  • Good oral and interpersonal communication skills.
  • Attention to detail and sound judgment and discretion when handling customer transactions and confidential information.
  • Ability to handle confidential matters judiciously.
  • Ability to perform basic mathematical calculations and balance cash with the assistance of a calculator.
  • Sales skills to enhance business development opportunities.

Responsibilities

  • Provide exceptional customer service to bank clients.
  • Process financial transactions accurately and efficiently.
  • Maintain a thorough understanding of the bank’s products and services.
  • Serve a diverse range of customers.

Benefits

  • Sales incentives
  • Career growth and development opportunities
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