Teller

Columbia Bank•Redmond, OR

17d•$18 - $22•Onsite

About The Position

As the first point of contact for most clients, the Teller helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the role ensures banking transactions are performed accurately, ethically, and in compliance with bank procedures and banking regulations. Tellers maintain and enhance client relationships through meaningful conversations that uncover client needs and identify opportunities to offer additional bank products and services. The position performs client transactions and cash-handling functions, supports daily tasks that maintain branch integrity, safeguards funds, and provides proactive solutions and problem resolution. Tellers continually develop knowledge of the bank’s products, services, and changes, and support branch referral goals by identifying client needs and referring basic bank products to the appropriate business partner. This role is fully onsite at the posted location in Redmond, Oregon. The pay range is $18.00–$22.00 per hour. The selected candidate’s pay rate depends on factors including job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
Perform and support daily tasks that maintain branch integrity, such as using double custody when balancing the ATM, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by safeguarding money in the cash drawer and promptly accounting for or transferring funds.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s client service standards.
Maintain and deepen knowledge of Columbia Bank’s products and services and stay current on changes.
Discuss clients’ financial needs and identify and offer appropriate products and services.
Support branch referral goals by identifying and referring basic bank products to the appropriate business partner.

Benefits

Competitive incentive plan and potential performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth paths.
Eligible associates scheduled to work at least 30 hours weekly receive comprehensive healthcare coverage, including medical, dental, and vision plans.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection and legal support.
Auto and home insurance and pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.