Teller

Columbia Bank • Redmond, OR

2d • Onsite

About The Position

The Teller is typically the first point of contact for clients and helps deliver the bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with Columbia Bank procedures and banking regulations. The role also builds and maintains client relationships through meaningful conversations that uncover financial needs and identify opportunities to offer appropriate bank products and services.

The Teller supports daily branch operations and risk controls, maintains knowledge of the bank’s products and services, and refers clients to appropriate business partners. The position is fully onsite at the posted location in Redmond, Oregon.

Requirements

• High school diploma or GED.
• Ability to learn and comply with all bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
• Perform daily branch tasks that maintain branch integrity, such as using double custody when balancing the ATM, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Mitigate risk by safeguarding cash in the cash drawer and promptly accounting for or transferring funds.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s service standards.
• Maintain and enhance client relationships through meaningful conversations that identify financial needs and appropriate products and services.
• Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
• Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

• Competitive incentive plan.
• Professional development through tailored premier banker programs.
• Career growth opportunities.
• Medical, dental, and vision plans for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED