Teller

Associated Bank•Bellevue, WA

21d•$17 - $23

About The Position

Associated Bank is hiring a Teller to provide exceptional service and support during customer interactions. In this front-line role, the Teller processes transactions accurately, identifies customer needs, and promotes financial solutions that help customers achieve their goals. The position supports daily branch operations and helps customers use digital and self-service banking tools while contributing to a collaborative team focused on integrity and community impact. The Teller must follow applicable bank policies, procedures, laws, and regulations, including Bank Secrecy Act requirements. The role also includes reporting suspicious activity, customer complaints, procedure violations, and ethical concerns through the appropriate channels.

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of demonstrated customer service experience.

Nice To Haves

Experience in retail banking, cash handling, or financial services.

Responsibilities

Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
Accurately and efficiently process customer transactions while following all policies and procedures.
Identify customer needs and refer them to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns with professionalism and care.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Comply with applicable enterprise policies, procedures, laws, and regulations, including Bank Secrecy Act requirements.
Report suspicious activity, customer complaints, procedure violations, and ethical concerns through the designated channels.