Teller

CENTRAL BANCOMPANY, INC.•Branson, MO

About The Position

The Teller works in a fast-paced environment with opportunities for advancement. Tellers provide account services that include handling deposits, withdrawals, payments, greeting customers, and maintaining accounts. The role serves as a professional representative of the company and focuses on building customer relationships, understanding customers’ financial well-being, and providing solutions to meet their needs.

Requirements

  • High school diploma or GED certificate.
  • Basic math skills.
  • Intermediate PC and typing skills.
  • Ability to count U.S. currency.
  • Attention to detail and a high degree of accuracy.
  • Strong customer relations skills and the ability to communicate and work cooperatively and positively with employees and customers.
  • Enjoy customer interactions, including actively seeking customer-centric referral opportunities.
  • Ability to stand for long periods and lift 20 pounds.

Nice To Haves

  • Cash-handling and/or customer-service experience preferred.

Responsibilities

  • Process financial transactions accurately, promptly, and in a friendly, professional manner through the lobby, drive-through, night drop, mail, or ATM.
  • Balance daily work and the assigned cash drawer, and research differences when applicable.
  • Listen actively and communicate in a friendly, positive manner, including in difficult situations.
  • Provide quality customer service in accordance with the Legendary Service Standards.
  • Recognize and interpret customer needs, and recommend customer-centric bank products and services.
  • Refer customers to other lines of business for traditional and non-traditional products and services.
  • Participate in the branch sales program and work toward goal achievement.
  • Perform teller functions in accordance with established bank policies, procedures, and regulations.
  • Perform other duties as assigned.
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