Teller

BankFirst Financial Services•Macon, MS

24d

About The Position

Provide high-quality customer service by accurately and efficiently completing bank transactions and identifying products that meet customers’ financial needs. The role also contributes to overall banking center operations and supports a sales environment. Other duties may be assigned.

Requirements

High school diploma or equivalent (GED).
Three months of cash handling, sales, or related experience.

Responsibilities

Provide high-quality customer service within the branch.
Cash checks according to bank policies and procedures.
Accept checking and savings deposits, verify cash and checks, and determine short- and long-term holds in accordance with Regulation CC.
Accept payments for various types of loans.
Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, and items for collections.
Close checking and savings accounts.
Process night deposits and mail receipts and records.
Resolve customer problems within the scope of authority.
Sell cashier’s checks.
Order Debit/ATM cards, notify the Hot Card department, and complete unauthorized usage reports.
Contribute to overall banking center operations.
Balance cash, daily transactions, and the ATM.
Understand and ensure compliance with regulations and reporting requirements, including BSA, OFAC, and CIP.
Verify check orders.
Prepare change orders.
Assist with opening and closing the banking center.
Support a sales environment and actively seek opportunities to cross-sell bank products and make customer referrals in support of the retail scorecard goal.
Adhere to the policies and procedures in the Teller Manual.
Attend and/or complete applicable and required training sessions.