Teller

Columbia Bank • Meridian, ID

20d • Onsite

About The Position

As the first point of contact for most clients, the Teller helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The role also maintains and enhances client relationships by having meaningful conversations to understand client needs and identify appropriate bank products and services.

The Teller performs cash-handling transactions and daily branch tasks that support branch integrity, mitigates risk by safeguarding and accounting for funds, and provides proactive solutions and problem resolution to internal and external clients. The Teller builds knowledge of Columbia Bank’s offerings and supports branch referral goals by identifying basic banking needs and connecting clients with appropriate business partners.

This position is fully onsite at 1595 S Eagle Road, Meridian, Idaho 83642. The pay range is $18.00–$20.00 per hour. The selected candidate’s rate depends on factors such as job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

• High school diploma or GED.
• Ability to learn and comply with all bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
• Perform and support daily tasks that maintain branch integrity, including using double custody when balancing the ATM, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Mitigate risk by safeguarding money in the cash drawer and promptly accounting for or transferring funds.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in keeping with the bank’s service standards.
• Continuously build knowledge of Columbia Bank products and services and stay current on changes.
• Discuss and uncover clients’ financial needs to identify and offer appropriate products and services.
• Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

• Competitive incentive plan and potential performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth opportunities.
• Medical, dental, and vision plans for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED