Teller

CREDIT UNION 1•Sartell, MN

21d•$17 - $20•Onsite

About The Position

The Teller provides financial and account services to members in a confident and professional manner, supporting efficient branch operations and exceptional service. The role accurately handles member requests such as deposits, withdrawals, and loan payments, and may accommodate staffing needs across the branch platform. The Teller also promotes Credit Union 1 products and services, identifies opportunities to grow member business, and contributes to individual and team sales and referral goals. The position is based at the Sartell, Minnesota branch. Branch hours are Monday, Tuesday, and Thursday from 9:00 a.m. to 5:00 p.m.; Wednesday from 10:00 a.m. to 5:00 p.m.; and Friday from 9:00 a.m. to 5:00 p.m.

Requirements

High school diploma or equivalent.
Good figure aptitude.
Detail-oriented and organized.
Ability to work independently and in a team environment.
Professional manner and appearance.
Experience with the public.
Good communication and service skills.
Proven sales experience or abilities.

Responsibilities

Provide informed, professional, and accurate service and support to members and associates while following credit union service standards.
Process member transactions accurately and efficiently while maintaining a balanced cash drawer.
Handle member requests, including deposits, withdrawals, loan payments, and other account services.
Perform member servicing requests such as issuing debit cards and ordering checks.
Follow current protocols and procedures for fraud, check holds, and check negotiability.
Assist members with closing accounts; respond to and resolve requests, issues, problems, and complaints, or direct members to the appropriate person for assistance.
Promote credit union products and services based on member needs and identify opportunities to develop new business.
Meet or exceed individual sales goals and participate in team sales and referral goals.
Maintain knowledge of Credit Union 1 products, services, and procedures, and stay informed of policy and procedural changes.
Protect confidential information to maintain member confidence and safeguard credit union operations.
Accommodate staffing needs throughout the branch platform as required.
Perform other duties as necessary or directed.
Promote CU1’s core values: Be Great, Be Engaged, Be Open, and Be Nice.

Benefits

Fourteen paid holidays each year.
Paid time off accruing from the first day of employment.
Tuition reimbursement for approved courses after 90 days.
Free Employee Assistance Program (EAP).
Livongo Diabetes Management Program.
Medical PPO insurance.
High Deductible Health Plan (HDHP) and Health Savings Account (HSA).
Dental and vision insurance.
Company-paid life, AD&D, short-term disability, and long-term disability insurance.
401(k) retirement and profit-sharing plan, subject to the stated age requirement.
401(k) matching.
Free Teledoc 24/7 physician services.
Pet insurance.
Paid family medical leave when FMLA eligible.
Exclusive interest-rate reductions for qualifying loan products.
Career growth opportunities and a stated philosophy of promoting from within whenever possible.